Gray Kuglen
I'm a Product Designer, User Researcher, and Strategist based in the San Francisco Bay Area. I specialize in building products from the ground up for customers.
Real Estate Analytics
Building comprehensive analytics tools for real estate investors and property managers to make data-driven decisions.
View Details →Streamlining Property Insurance: Automating Quotes for Landlords
I built a new service from the ground up for Azibo, expanding the startup into the Property Insurance vertical. Partnering with multiple vendors, we designed a seamless process to generate instant insurance quotes for landlords via API integration.
View Details →Saving Tenants Money and Landlords Time during the Rental Application Process
Through iterative research and design, we identified inefficiencies requiring tenants to pay for each application. We streamlined the process by allowing tenants to self-report key criteria.
View Details →North Star for Home Healthcare
Shifting economics, needs, and environments are driving the evolution of home healthcare. Kaiser Permanente embraced this change, seeking a fresh vision for delivering house-call services.
Innovating Online Fit: A POC to Minimize Clothing Returns
Tasked with creating a proof of concept (POC) to reduce high return rates for online clothing purchases, I collaborated with another designer to develop multiple concepts.
Uncovering User Needs: Discovery Research for Informed Product Design
Led discovery research for a startup's product development process to uncover deep user needs, motivations, and pain points for both businesses hiring contractors/freelancers.
View Details →
